
Solra Wolfe
GunStars
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Posted - 2010.08.25 17:12:00 -
[1]
Edited by: Solra Wolfe on 25/08/2010 17:13:13
Originally by: CCP Atropos
Originally by: Caius Sivaris What bothers me immensely is that it took the CSM showing you a video for the specific problem (weapon cycling issues, not lag in general in all its manifestation) being worked on. The workaround for this specific bug (manual weapon cycling) has been discussed openly on forums since at least 2008, so the hint was right there. I would however bet good isks that the issue never made it to a dev because the bug reports were relentlessly filtered, because yes, a reproduction case was hard to impossible to find.
The bug hunters discarding bug report are shielding the devs from the truth and doing the game a disservice. I'm afraid it's the balls of destiny being discovered by a player, discarded and rediscovered independently by a dev all over again.
You would be surprised at how many bug reports have nothing more for reproduction steps than "just hold a fleet fight and have some guys jump through a gate". I've seen people posting on the forums claiming that they've just submitted a bug report with pages of information on how a bug occurs and the cure for world hunger, only to look at the bug report and find it contains nothing more than the example I gave above.
The CSM's video however works wonderfully; it clearly shows a bunch of things, with a wealth of client activity and the effects that are seen when a particular bug presents itself, including all the little things that people forget to mention in bug reports that are crucial to fixing the problem! I would even go as far as to suggest all bug reports have handy videos attached detailing the ingame effect of a bug; they've proven immensely useful.
That said, we're always after more people bug reporting, simply so we can track how prevalent a problem is.
The problem with bug reporting is that often it's impossible to reproduce the bug, so it then becomes pretty much useless from a bug hunter's point of view. In the case of lag, it is in fact possible to reproduce the problem by saying "jump in a fleet of 100 ships and start fighting". I think what Caius was trying to say is why did it take a video from the CSM about manual cycling for you guys to understand the problem, when this has been a known work around for a long time. Does no one at CCP play the game at the fleet combat level? One would think that somebody does, and would have been able to do a video of their own to show to their devs wtf is going on with this ****....  -------------------------------------------------------------------------------- [GNSTR]
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